“Waited over an hour to be picked up after we had our luggage. I didn’t understand that the car would stop at every terminal to pick up more people. And it was so hot in the van I had to ask more than once to turn off the heat. It was raining and our driver did ensure we made it safely to our hotel.”

“The most awful experience . Firstly I was dropped off at the bottom of the street of my hotel in the road side by fast passing cars. On my pick up from the my hotel , the driver called and told me to walk to the next block with heavy suitcase and a child to be picked up. I was then told to rush because he had an ambulance behind him on a busy street . I have MS , and also hurt as the driver hurled my suitcase into the back . I will be seeking a full refund.”

“Wasn’t happy about how long it took to get to hotel. We paid for tolls and paid with credit card and gave a cash tip. We later noticed our card was charged an additional $10 to the cost of the tolls”

“Pre booking made life a whole lot easier. The service was quick, friendly and good value for money. I do think some signs would be beneficial as after a 8 hour flight it can be hard to navigate a new area but everyone is friendly and more than happy to answer a question or direct you.”

“Our driver was lovely and very helpful. Even though it was my last interaction before going home, I still felt so welcomed to New York. I’ll definitely take his advice and be back to see the city at Christmas/New Year’s!”

“Super good option for transfer to/from our hotel. Points for improvement: more direct communication with the head office (whatsapp for example) and a professional invoice when the request is made.”

“Amazing service! I used this service several times and it worked 5* ! The communication is great. They are very punctual and nice, very helpful and flexible. They literally saved my NYC trip ☺️ The cars are very good, they offer water and it has a lot of space. I totally recommend this service ☺️”

“Steve was awesome!! Thank you for getting me to manhattan safely!”

“The driver was telling us lots of points of interest on the way.”

“Turned up on time. Gentleman was kind and polite. Car was clean and tidy. Got to the airport on time.”

“It was a bit confusing to get to the company at the beginning to solve a couple of concerns. It once I reach them it was all good with a fast fast response and the service was impeccable with friendly driver.”

“Aldo is a very good driver with an impressing Mercedes SUV. Warm welcome with music and a helpful chat.”

“Our driver was excellent. We got our luggage at LaGuardia went through the door to the pick up area. He was right there with my name prominently displayed. He drove us to JFK, great driver, not hair racing, but not a slow poke. Stayed right with the traffic. No honking. The entire experience was very seamless. I initially had so many worries about going from LaGuardia to JFK. It took me an hour from landing to dropping off. Would always do this again!!! So wonderful that you have this service.”

“Driver was great, he pointed out all the sites and recommended what to see and do. Would definitely book again.”

“Great communications, good service, clean car and travel was safe.”