You can’t enjoy Times Square with a heavy bag. This luggage storage setup keeps your stuff safe near 312 W 37th St, with no size restrictions and insured bags so you can roam without the stress.

What I like most is the plain, practical flow: you book, go to the reception point, show your ID or confirmation, and you’re done. I also like the staff part, since the service is friendly and helpful, and you get 24/7 customer support if you run into any issues.

One thing to consider: this is storage, not a tour. If you want guides, sightseeing stops, or a structured route, you’ll need something else alongside your bag plan.

Key things that make this luggage storage work

• No size restrictions for the bags you’re bringing
• Fully insured luggage while it’s stored
• 24/7 customer support included with every booking
• Secure storage close to Times Square at 312 W 37th St
• Drop-off and pick-up happen during the provider’s opening hours
• Bag count matches adults in the booking (plan your add-ons carefully)

Where this is, and why it matters at Times Square scale

The entire experience centers on one straightforward location: 312 W 37th St. That’s a smart choice if your day includes Times Square, Broadway blocks, the Midtown hotel zone, or any plan where walking is easier than dealing with luggage in public.

In this part of Manhattan, bags slow you down fast. Even if you’re not trying to dodge crowds, you still end up doing the same annoying math: Where can you store this? How long is the walk? Is it safe? With a dedicated drop-off point near Times Square, you avoid the detour into “emergency bag parking” territory.

Also, because the start and end both return to the meeting point, it’s easy to build around. You’re not committing to a long transfer or a chain of pickups. You’re basically buying yourself the freedom to leave your bags behind and use your hands for maps, tickets, snacks, and photos.

The basic flow: book, drop, wander, return for pick-up

This service runs on a simple rhythm, and that’s exactly why it’s valuable.

Here’s what you do:

• After booking, you receive a separate email with the exact drop-off location, within about 5 minutes of the booking confirmation timing. The location is listed as the same or very close to 312 W 37th St.
• Go during opening hours to the reception at that location.
• Drop-off: show your ID or confirmation email with the booking code, and the staff stores your luggage securely for the day.
• Pick-up: return during operating hours with your ID or the confirmation email, and you get your belongings back.

This matters because it removes uncertainty. You aren’t guessing where to hand over your bags that day. You’re using the same check-in spot for drop-off and pick-up, which keeps your day calmer even if your itinerary changes.

What “no size restrictions” can mean for your day

You’re told there are no size restrictions. In plain terms, that’s helpful if you’re not traveling light or if you have something a bit awkward—like a bigger suitcase, a backpack that’s unusually roomy, or luggage that doesn’t fit neatly into the “standard” storage expectations you sometimes run into elsewhere.

That doesn’t mean you should show up with something totally unmanageable, of course. Use common sense about how you’ll carry it. But the key practical point is that you don’t have to spend your planning time worrying that your bag is too big or the wrong type.

For many people, the real win is psychological. When you’re leaving luggage behind, you want the system to be flexible. No size restrictions make that more likely.

Insurance and 24/7 support: why you should care

This is one of those details you don’t notice until you need it.

The bags are described as fully insured, and 24/7 customer support is included. If something goes sideways—lost booking code, a missing step at drop-off, or confusion about the meeting point—support being available around the clock reduces the chance that a small problem becomes a lost half-day.

You still need to do your part:

• Bring your passport or ID card.
• Have your Stasher email confirmation ready with the booking code.

If you forget the code, you can still ask them to look it up under your full name. The instruction is clear that you’ll receive help if you can’t find the email right away, but it’s better to walk in prepared and stay focused on your day.

Pricing and value: $9 per person, not “per bag”

The price is listed as $9 per person. The detail that makes it feel more or less expensive is how bag quantity is handled.

The rule here is: Count of Bags = Count of Adults. In other words, when you book, you select the number of adults, and that number determines the number of bags you can store.

So if you’re one person storing three bags, you’d typically choose three adults in the booking flow so the luggage count matches. This is important. If you book like it’s a single traveler price, you could accidentally buy storage for fewer bags than you brought.

From a value standpoint, this setup often makes sense when:

• You’re traveling with someone else and you both have luggage to store.
• You have more than one bag per person (common with shopping, camera gear, or multi-day trips).
• You’re staying near Midtown and want a cheaper, simpler alternative to carrying everything.

It’s less about finding the cheapest number and more about whether the “bag count equals adults” system matches how you actually travel.

Planning your “free time” while the bags are stored

Your itinerary is simple: you start at 312 W 37th St, you have free time, and you return to pick up your luggage at the same location.

That free time is where the whole day’s value lives. With your bags handled, you can:

• Go straight into Midtown without hauling luggage.
• Visit museums, attractions, or theaters without paying for time-consuming bag wrangling.
• Move between stops faster because you’re traveling with empty hands.

One practical point: you’ll want to plan your return to the meeting point with enough buffer for getting back during operating hours. Since the exact hours aren’t listed in the info you provided, I treat this as a flexible constraint: plan to be ready to return before you feel rushed.

What to bring for smooth drop-off

Before you go, bring:

• Your passport or ID card
• Your Stasher email confirmation with the booking code

If you can’t find the email, the instructions say you can contact support or chat via the provided support channel, and the staff can look up your booking under your full name. Still, having the code in your inbox (or pulled up on your phone) avoids friction.

I also recommend doing a quick check before you leave your hotel or hostel: is your ID current and valid? Is your email confirmation easy to access offline? These are small steps that make the drop-off feel effortless.

Getting the exact drop-off point without stress

You don’t just show up and guess. After booking, you receive a separate email telling you the exact drop-off location, said to be within about 5 minutes of booking.

The meeting point address you’ll see is 312 W 37th St, and the email should direct you to the reception there or very close to it. That’s useful because Midtown has a lot of buildings, and exact reception points matter.

If you arrive and don’t feel like you’re at the right reception, check your email instructions again. The system is designed to route you to the correct spot quickly.

Who this is best for (and who should consider alternatives)

This luggage storage is best for you if:

• You’re doing a Midtown day and don’t want to drag bags around.
• You want a secure, insured option close to Times Square.
• You value straightforward service: drop off, explore, return.

It’s also a good match if you’re coordinating with friends or family, because the bag count system (bags tied to adults in the booking) can be managed clearly.

Consider alternatives if:

• You’re looking for a guided sightseeing program or a themed tour.
• You want a detailed itinerary with specific attractions and timing. This is storage, and the “tour” part is basically your own day plans while you’re unencumbered.

Wheelchair accessible: what you can expect from the info provided

The activity is listed as wheelchair accessible. That’s a helpful baseline if mobility is part of your planning.

That said, the information you provided doesn’t include details like elevator access, step-free routes, or the width of entrances. I suggest you check the exact meeting point instructions from your email and, if needed, contact support so you can confirm the path from the entrance to the reception area.

Should you book this luggage storage near Times Square?

If your day includes Times Square or Midtown walking, I think this is an easy yes to consider.

Book it if you want:

• No size restrictions (less planning anxiety)
• Insured luggage (you can relax a bit)
• A single, close meeting point at 312 W 37th St (simple logistics)
• A setup with friendly, helpful staff and 24/7 support (peace of mind)

Skip it only if storage isn’t your main problem. If you’re hoping for a guided experience, structured touring, or curated stops, you’ll need a different type of booking and use this only as the practical “bag solution” layer.

FAQ

Where is the meeting point for luggage drop-off and pick-up?

The meeting point is listed at 312 W 37th St. After you book, you’ll also receive an email with the exact drop-off location (said to be the same or very close).

How much does luggage storage cost?

The price is $9 per person.

How long can I store my luggage?

The duration is listed as 1 day. You’ll need to check availability to see the starting times.

Are there size restrictions on the bags?

No. The listing specifies no size restrictions.

Is the luggage insured?

Yes. Each bag is described as fully insured while it’s stored.

Is there customer support if something goes wrong?

Yes. 24/7 customer support is included in every booking.

How do I know how many bags I can store?

The rule provided is Count of Bags = Count of Adults. So the number of bags you store matches the number of adults you select in the booking.

What do I need to bring when I arrive?

Bring your passport or ID card, and show your Stasher email confirmation with the booking code at drop-off (or ask them to look it up under your full name).

Where do I go after booking to drop off my luggage?

You go to the exact reception point shown in your separate email after booking. The drop-off location is within about 5 minutes of the booking process and is the same or very close to the meeting point address.

Can I pick up my bags whenever I want?

Pick up and drop off can be done anytime between the provider’s opening hours.

Is there free cancellation?

Yes. Free cancellation is available up to 24 hours in advance for a full refund.